- Explore the world of iPad. Featuring iPad Pro in two sizes, iPad Air, iPad, and iPad mini. Visit the Apple site to learn, buy, and get support.
- Sep 09, 2020 Apple is gearing up for the upcoming launch of its new-generation MacBook and iPad Pro series powered by its self-designed Arm-based processors, which will be fabricated using TSMC's 5nm EUV.
- Aug 22, 2020 Getting your hands on a new iPad or MacBook is usually a pricey endeavour. However, Woot is giving everyone one day to save on a wide selection of Apple's best and latest devices. Prices start at $289.99 for the iPad while Woot has models of Apple's MacBook on sale today for as low as $759.99.
Sep 09, 2020. Mar 27, 2020.
If your computer doesn't recognize your connected device, you might see an unknown error or a '0xE' error. If you do, follow these steps and try to connect your device again after each step:
- Make sure that your iOS or iPadOS device is unlocked and on the Home screen.
- Check that you have the latest software on your Mac or Windows PC. If you're using iTunes, make sure you have the latest version.
- Make sure that your device is turned on.
- If you see a Trust this Computer alert, unlock your device and tap Trust.
- Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
- Restart your computer.
- Restart your device:
- Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.
For more help, follow the steps below for your Mac or Windows PC.
* Learn how to connect iPad Pro (11-inch) or iPad Pro 12.9-inch (3rd generation) to your computer.
If you use a Mac
- Connect your iOS or iPadOS device and make sure that it's unlocked and on the Home screen.
- On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report.
- From the list on the left, select USB.
- If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don't see your device or still need help, contact Apple Support.
If you use a Windows PC
The steps differ depending on if you downloaded iTunes from the Microsoft Store or from Apple.
If you downloaded iTunes from the Microsoft Store
Follow these steps to reinstall the Apple Mobile Device USB driver:
- Disconnect your device from your computer.
- Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
- Click and hold (or right-click) the Start button, then choose Device Manager.
- Locate and expand the Portable Devices section.
- Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver.
- Select 'Search automatically for updated driver software.'
- After the software installs, go to Settings > Update & Security > Windows Update and verify that no other updates are available.
- Open iTunes.
If you downloaded iTunes from Apple
Follow these steps to reinstall the Apple Mobile Device USB driver:
- Disconnect your device from your computer.
- Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
- Press the Windows and R key on your keyboard to open the Run command.
- In the Run window, enter:
%ProgramFiles%Common FilesAppleMobile Device SupportDrivers
- Click OK.
- Right-click on the
usbaapl64.inf
orusbaapl.inf
file and choose Install.
You might see other files that start withusbaapl64
orusbaapl
. Make sure to install the file that ends in .inf. If you’re not sure which file to install, right-click a blank area in the File Explorer Window, click View, then click Details to find the correct file type. You want to install the Setup Information file. - Disconnect your device from your computer, then restart your computer.
- Reconnect your device and open iTunes.
If your device still isn't recognized
Check Device Manager to see if the Apple Mobile Device USB driver is installed. Follow these steps to open Device Manager:
- Press the Windows and R key on your keyboard to open the Run command.
- In the Run window, enter
devmgmt.msc
, then click OK. Device Manager should open. - Locate and expand the Universal Serial Bus controllers section.
- Look for the Apple Mobile Device USB driver.
If you don't see the Apple Mobile Device USB Driver or you see Unknown Device:
- Connect your device to your computer with a different USB cable.
- Connect your device to a different computer. If you have the same issue on another computer, contact Apple Support.
If you see the Apple Mobile Device USB driver with an error symbol:
If you see , , or next to the Apple Mobile Device USB driver, follow these steps:
- Restart the Apple Mobile Device Service.
- Check for and resolve issues with third-party security software, then restart your computer.
- Try to install the
usbaapl64.inf
orusbaapl.inf
file again.
Update to iPadOS 14
The new iPadOS pushes your iPad even further, with redesigned apps and widgets, new abilities for Apple Pencil, and more.
Get to know Apple Pencil
In iPadOS 14, you can write in any text field, scratch out a word to delete it, draw precise shapes, and more.
Connect your Apple PencilWrite and draw with Apple PencilLearn the basics
Identify your iPad
iPad Pro, iPad Air, iPad mini, or just iPad? If you’re not sure which one you have, use this visual guide to identify it.
Find your iPad modelBack it up
If something happens to your iPad, you won’t miss a beat if you’re backed up. You can back up using iCloud or your computer.
Choose how you want to back upStart it up
Setting up your new iPad is quick and easy. And if you already have an iPad, just place it next to your new one to get going even faster.
Set up your new iPadApple Ipad Mac Address Range
Do more with iPad
Get around with gestures
Your iPad has a Multi-Touch display that lets you tap, swipe, pinch, or spread your fingers to perform useful actions.
Use gestures on your iPadManage your files
Use the Files app to browse, search, and organize all of your documents — and keep them updated across devices.
Get organized with FilesApple Ipad Macbook
Command and control
Connect your iPad Pro to Magic Keyboard and you can use familiar keys to copy, paste, format, and much more.
Identify your iPad coverUse a Magic KeyboardPoint and click
When it comes to navigating, you have options. Update to the latest iPadOS then pair your favorite Bluetooth mouse or trackpad for a new iPad experience.
Connect a Bluetooth mouse or trackpadUse a Bluetooth mouse or trackpadGet AppleCare+ for iPad
AppleCare+ adds accidental damage coverage and 24/7 priority tech support.
Buy AppleCare+ on your iPad
- Open Settings.
- Tap General > About.
- Tap AppleCare+ Coverage Available and follow the onscreen instructions to choose and buy AppleCare+.
Learn more
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